Guest Freebies That Create a 5 Star Experience
Guests love and appreciate small details. More than most people think. Especially to guests who constantly use Airbnbs.
These freebies make a good impression which help win you some brownie points towards a 5 star review!
Freebies broken down by category:
Kitchen
-coffee
-tea
-sugar
-creamer
-ingredients for smores (especially for cabins)
-water filter (or Brita pitcher)
-oil
-salt and pepper
Bathroom
-makeup remover (trust that this helps you more than it will help guests by preventing stains on towels)
-Qtips (hardly any hosts offer this; this is an underrated item to offer guests!)
-body wash/shampoo/conditioner
-pads/tampons
Laundry
-detergent
-softener
-dryer sheets (or dryer balls)
Family
-pack n play with sheets
-high chair
Outdoor
-wood for firepit
-charcoal/gas for BBQ grill
-pool floaties
-kids pool vests/arm floaties
Entertainment
-board games
-books
There are certain items like shampoo/conditioner and coffee that are considered standard and other items that are happy bonuses. While guests may not remember every detail of the property, they will remember how your home made them feel. Thoughtful freebies show guests that you care about their comfort and have anticipated their needs before they even ask.
If you're a vacation rental owner looking to improve your guest experience, increase your reviews, and maximize your property's potential, I'd love to help. Learn more about my co hosting and vacation rental management services at Zabrina's Homestays. Together, we can create the kind of guest experience that leads to more bookings, happier guests, and more 5 star reviews!